Explorer

Estimated Bill

billing and meteringv0.3.0Updated 2026-07-10

Canonical Definition

An estimated bill is a utility bill calculated from estimated rather than actual meter readings, typically because the meter could not be read due to access issues, weather, equipment failure, or scheduling. Estimates are generally based on the customer's historical usage for similar periods, adjusted for factors such as weather. When an actual reading is later obtained, the account is trued up, so any difference between estimated and actual usage is corrected on a subsequent bill.

Explanations

An estimated bill is based on a best guess of your use, not a real meter reading. This usually happens when the meter could not be read that period. The guess is based on your past use and may factor in weather. Later, a real reading is taken and your account is fixed. If the guess was too high or too low, a later bill corrects the difference. Bills usually say whether a reading was actual or estimated.

Analogy Bank

general

An estimated bill is like a weather forecast built from past seasons — an informed prediction that gets corrected once real data arrives.

general

It's like a restaurant estimating your tab from what you usually order, then squaring up once the actual order is confirmed.

younger-audiences

Think of it like a teacher posting a provisional grade until the final test is scored — it gets trued up later.

Do Not Say

  • Do not predict the size or direction of a true-up correction; the adjustment may raise or lower a later bill.
  • Do not speculate about why a meter could not be read; refer the customer to their utility.
  • Do not suggest an estimated bill can be ignored or skipped; it is still a valid bill that is due.